Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Zens Wholefood Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 5 days after the confirmation.

Please return your purchase to the following address:
Zens Wholefood Sdn Bhd
No.10, Lorong Perniagaan 2,

Pusat Perniagaan Sg. Dua,
13800 Butterworth. Penang.


Please contact us at zensorganic@gmail.com or WhatsApp 012-4924989 if you have any questions or doubts.